Legal

Privacy & cookie policy

How Shrey Education collects, uses and protects your personal information when you use our website, contact us or become a student, and how we and our partners use cookies.

In short

We use the details you give us only to answer your enquiry, arrange appointments and guide your study abroad application. We do not sell your information. Google Analytics and Google AdSense use cookies on this website; visitors in the EEA, UK and Switzerland are asked for consent first.

01 · About us

Who we are

This website, shreyedu.com, is run by Shrey Education (also known as Shrey Group of Abroad Studies), a study abroad and student visa consultancy at First Floor, Dillibazar-30, Pipalbot, Kathmandu, Nepal 44600. We are responsible for the personal information described in this policy.

We handle personal information in line with Nepal's Individual Privacy Act, 2075 (2018), and, for visitors from the European Economic Area, the United Kingdom and Switzerland, we follow the consent requirements that apply to cookies and online advertising.

02 · What we collect

Information we collect

Information you give us

  • Enquiry and appointment forms: your name, phone number, email address, the service or destination you are interested in, your message, and your preferred appointment date, time and consultation method.
  • Job applications: your name, contact details, the position you are applying for, your message and the CV you upload.
  • As a student of Shrey Education: the personal, academic, financial and identity documents needed to prepare your applications, which we keep in our secure student management system and, if you are given access, your student portal.
  • Emails, calls and messages you send us, including through WhatsApp.

Information collected automatically

  • Pages you visit, how you arrived at our website, your approximate location (city or country), device and browser type, collected through Google Analytics.
  • Information used by Google AdSense to show and measure advertising, explained in the Advertising section below.
Our free tools

Our PDF tools and Nepali typing tools work inside your browser. The files and text you process with them are not uploaded to or stored on our servers.

03 · Why we use it

How we use your information

  • To reply to your enquiry and arrange, confirm or reschedule your consultation.
  • To give study abroad counselling and prepare university and visa applications you ask us to help with.
  • To send you emails you would expect, such as appointment confirmations and account or password emails for our student portal.
  • To consider your job application.
  • To understand how our website is used, so we can improve its content and design.
  • To show advertising on our website through Google AdSense.
  • To meet our legal, accounting and regulatory obligations.

We do not sell your personal information, and we do not use your enquiry details for unrelated marketing without your agreement.

04 · Sharing

Who we share it with

  • Universities, colleges and visa authorities you apply to, only with your knowledge and when needed for your application.
  • Service providers who run our website and communication, including our web hosting and email providers, bound to protect your information.
  • Google, for website analytics (Google Analytics), advertising (Google AdSense) and the map on our contact page (Google Maps).
  • Authorities, when the law requires it.
05 · Cookies

Cookies

Cookies are small text files a website stores in your browser. We use the following:

EssentialKeep staff and students signed in to the CRM and student portal. Only set when you sign in.
AnalyticsGoogle Analytics cookies (for example _ga) count visits and show how people use the website.
AdvertisingGoogle AdSense cookies help show ads and measure how they perform.
MapsGoogle Maps on our contact page may set cookies when the map loads.

You can remove or block cookies in your browser settings. Blocking essential cookies will stop the sign-in areas from working.

06 · Advertising

Advertising on this website

We use Google AdSense to show advertisements. Third-party vendors, including Google, use cookies to serve ads based on a visitor's previous visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads based on visits to this and other sites on the internet.

  • You can opt out of personalised advertising in Google Ads Settings.
  • You can opt out of some third-party vendors' use of cookies for personalised advertising at aboutads.info.
  • Learn how Google uses information from sites that use its services at policies.google.com.

Advertisements are provided by Google and do not mean that Shrey Education recommends the products or services advertised.

07 · Consent

Your cookie choices

If you visit from the European Economic Area, the United Kingdom or Switzerland, we ask for your consent before analytics and advertising cookies are used, through a consent message provided by Google. Until you choose, those cookies are not set, and you can decline them.

Anyone can also opt out of Google Analytics with the Google Analytics opt-out browser add-on.

08 · Security and retention

Keeping your information safe

Our website uses an encrypted HTTPS connection. Access to student records is limited to staff who need it for their work, and each staff member has their own account. We keep personal information only for as long as we need it for the purposes above, including any period required by law, and then delete it securely.

09 · Your rights

Your rights

  • Ask what personal information we hold about you and request a copy.
  • Ask us to correct information that is wrong or incomplete.
  • Ask us to delete your information, where we are not required to keep it.
  • Withdraw consent you gave us, including for cookies, at any time.

Our website is intended for students and families planning study abroad. If you are under 18, please involve a parent or guardian when you contact us.

10 · Questions

Contact us

For any question about this policy or your personal information, email hello@shreyedu.com, call +977 1-5915088, or visit our office at First Floor, Dillibazar-30, Pipalbot, Kathmandu, Nepal 44600.

We may update this policy from time to time. The date at the top of this page shows when it was last changed.